Shipping & Returns
CONDITION OF ITEMS
Almost all the items we sell are antique or vintage, and while we have taken great measures to restore and care for the items in our inventory, many pieces exceed 100 years in age and some signs of wear are expected, which includes (but is not limited to) items described as in excellent condition. If you have any questions or concerns about a piece and its condition, please contact us for additional photos and details prior to purchase.
Any number of conditions beyond the control of The Federalist Antiques can affect the life expectancy of any item of furniture, and The Federalist Antiques neither assumes nor offers any warranty on any items.
Pricing for any item purchased online or in the gallery is exclusive of shipping, packaging, and delivery unless otherwise noted.
ALL SALES ARE FINAL. If you have any hesitation prior to purchase or would like more details about any piece in our inventory, we would be happy to share more photos and answer any questions you might have. The Federalist Antiques neither assumes nor offers any warranty on any items after they leave our showroom or warehouse.
SHIPPING & HANDLING
The Federalist Antiques provides Shipping & Delivery services locally throughout the Chicagoland area, as well as across the US and Internationally.
The Federalist Antiques does not move furniture itself, but contracts with Third Party Delivery Providers for White Glove Delivery services. Furniture delivery can be made to most locations within the contiguous United States within 10–20 business days, but in some rare circumstances it may take up to 8 weeks. Our shipping services deliver all pieces blanket wrapped, but if crating is desired, (especially for international shipments) we are more than happy to provide quotes. White Glove Delivery includes delivering the item to the designated place within the home and removal of all debris (if applicable).
As we have noted, all sales are final upon payment. While we take great care in packing to protect your purchases, at the point of transfer to the independent delivery firms the risk of loss or damage is transferred to you, the purchaser. Recourse for loss or damage is against the shipping companies, not the Federalist Antiques.
The Federalist Antiques can provide Local Delivery in the Chicago and surrounding areas through Third Party Delivery Providers. Rates begin at $125. Local messenger services are also available for smaller and medium sized goods. Delivery Invoices must be paid prior to the item leaving The Federalist Antiques. Responsibility of the goods transfers to the Delivery provider at the time of pickup from our showroom or warehouse. If expedited delivery is required, rates will vary.
INTERNATIONAL WHITE GLOVE DELIVERY
The Federalist Antiques has partnerships with several International White Glove Shipping Companies. We would be happy to provide you with a quote for your shipment as well as manage the logistics after your purchase. All International Shipping quotes may take several days to obtain from our partners.
USPS / FEDEX / UPS SHIPPING
Items that are eligible to ship via USPS, FedEx, or UPS will be mailed within 5 days of payment. Items will be insured for the full value and will be shipped as Signature Required upon Delivery, unless otherwise noted and requested by the Buyer.
Please understand that delays in shipments via USPS, FedEx, or UPS are not the fault of The Federalist Antiques. If you would like to ensure an item arrives by a certain date, we will assist with expedited delivery. Items that are returned to us due to lack of signature upon arrival or incorrect delivery addresses, will be re-charged a Shipping Fee in order to re-ship. Items that are lost in the mail or stolen following delivery are not the responsibility of The Federalist Antiques, nor can we be held liable for replacing the item. We will happily assist in filing a claim with the Mail or Shipping Provider. Clients are responsible for any insurance deductibles involved in an insurance claim.
Goods purchased locally are available for pickup from our showroom or warehouse and must be picked up in 7 days from the commitment of the sale. Pick up hours are Tuesday–Saturday 10-5pm, and prior arrangement is recommended. Purchased items left at The Federalist Antiques over 7 business days without payment for additional services will be assessed a daily storage fee of $10 per item per day, billable upon pickup. Items left over 30 Calendar days will become the property of The Federalist Antiques, with no credits or refunds issued. Customers take all responsibility for the item condition at the point of pick-up.
ADDITIONAL TERMS + DAMAGED GOODS
The Federalist Antiques is not responsible for damage, theft, loss or otherwise that occurs after the item has been purchased. The Federalist Antiques is not responsible for damage, theft, loss or otherwise that occurs as a result of shipping or White Glove Delivery. The Federalist Antiques is not responsible to refund, restore, or replace inventory that may experience damage, theft, loss or otherwise as a result of White Glove Shipping, shipping through FedEx, UPS or USPS, Local Third Party Delivery Providers, or The Federalist Antiques staff assisting with load in or pick up. The Federalist Antiques will assist in coordinating shipping as a service to our clients but the Third Party Delivery Providers bear full responsibility for the items. By completing a purchase, the client is responsible for any insurance deductibles related to filing an insurance claim.
If using a third-party receiver, clients acknowledge the receiving party takes full responsibility for the condition of pieces at the point of delivery if no defects are documented directly with the carrier. On request, customers may also coordinate their own shipping directly with the carrier of their choice by making all arrangements for pick-up and packaging requirements. Carriers arranged by customers take responsibility for item condition at the point of purchase.
We suggest that all clients fully inspect their item(s) at the time of delivery and before the delivery providers leave the home. In the rare event that an item arrives damaged, please call our showroom immediately so we can begin the claim process. In order for us to assist in a resolution and file a claim, we will need to receive detailed photos within 24 hours. Please take photos of the damage, all shipping materials, and keep the original shipping packaging. The Federalist Antiques will file a formal claim with the Third Party White Glove Delivery Provider. Additionally, in the event that items are lost, stolen, or damaged by Third Party Delivery Providers, The Federalist Antiques is not responsible to provide a refund.